• Workshop

MacBook Pro Retina 15" Battery Recall Program

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.


Customer safety is always Apple's top priority, and we have voluntarily decided to replace affected batteries, free of charge.


To check to see if your Mac is effected by this you can check your serial number here:


https://support.apple.com/15-inch-macbook-pro-battery-recall


This repair is mail in only and the repair service can be up to 3 weeks. Before you bring your Mac in for this service please remember to backup your Mac either using Time Machine or any other backup solution you may use. Instructions for Time Machine can be found here:


https://support.apple.com/en-us/HT201250


If you are unable to backup your Mac before service we may be able to provide a backup service for you.

21 views

©2019 by MAC|SYS